TERMS OF SERVICE

OVERVIEW

This website is operated by Naturogy. Throughout the site, the terms “we”, “us” and “our” refer to Naturogy.

Naturogy offers this website, including all information, tools, products and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site or Services, you agree to be bound by these Terms of Service.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

Any new features, products or tools which are added to the current store shall also be subject to the Terms of Service.

We reserve the right to update or modify these Terms of Service by posting updates and/or changes to our website.

It is your responsibility to check this page periodically for changes.

Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes, to the extent permitted by applicable law.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, territory, or country of residence, or that you are the age of majority in your state, province, territory, or country of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products or Services for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any applicable laws.

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for legitimate reasons and in compliance with applicable law.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is handled through secure payment processing systems and, where applicable, is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We take reasonable steps to provide accurate and up-to-date information on our website.

However, we do not warrant that all general information made available on this site is always accurate, complete or current.

The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.

Some information on this site may be historical. Historical information, necessarily, is not current and is provided for your reference only.

We may change the contents of this site at any time, but we have no obligation to update every piece of information on our site, except as required by applicable law.

You agree that it is your responsibility to monitor changes to our site as it relates to your use of the Services.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time, subject to applicable law.

Price changes will not affect purchases already completed, unless there is an obvious pricing error, fraud, or other circumstances recognized by applicable law.

To the maximum extent permitted by law, we shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online through the website.

Products may have limited quantities and are subject to return or exchange only according to our Return Policy and applicable consumer protection laws.

We have made reasonable efforts to display as accurately as possible the colors and images of our products that appear at the store.

However, we cannot guarantee that your computer monitor's display of any color will be completely accurate.

We reserve the right, where permitted by law, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction.

We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or Services that we offer.

Product descriptions, packaging, formulations, quantities and pricing may be updated from time to time.

Where there is a material change to a product feature, the relevant information will be updated to a reasonably necessary extent.

We reserve the right to discontinue any product at any time.

We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your individual expectations or produce identical results for everyone.

SECTION 6 – HEALTH & WELLNESS INFORMATION

Naturogy offers products and content related to general health, nutrition, and wellness.

Information provided through our website, product pages, advertisements, emails, articles, videos, testimonials, and other communications are for general informational and wellness purposes only.

Nothing provided through the Service is intended to be a substitute for professional medical advice, diagnosis, or treatment.

Our products are not intended to diagnose, treat, cure, or prevent any disease, except where expressly authorized and stated in compliance with applicable law.

Individual results and experiences may vary.

Testimonials and customer reviews reflect individual experiences and should not be interpreted as a guarantee that you will achieve the same results.

Before using any supplement or health-related product, you should carefully read the ingredients, usage instructions, and warnings provided with the product.

It is advisable to consult a suitably qualified health professional before using a product if you are pregnant, nursing, taking medication, have pre-existing medical conditions, known allergies or sensitivities, or have any concerns about the product's suitability.

Do not exceed the recommended usage instructions unless directed by a suitably qualified health professional.

In case of an adverse reaction, discontinue product use and seek appropriate medical advice.

No information on this website should be used as a substitute for emergency medical assistance.

SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order where reasonably necessary, including in cases of suspected fraud, unauthorized activity, incorrect pricing, product availability issues, shipping restrictions, or a breach of these Terms.

We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

You agree to promptly update your account and other information, including your email address and payment information where applicable, so that we can complete your transactions and contact you as needed.

You are responsible for verifying your order information and delivery address before completing your purchase.

For more detail, please review our Return Policy.

SECTION 8 - OPTIONAL TOOLS

We may provide you with access to third-party tools, integrations, or services which we neither monitor nor have any control over.

Any access to third-party tools is provided “as available”.

To the maximum extent permitted by law, we provide no separate warranties in relation to third-party tools beyond our reasonable control.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new Services, features and tools through the website (including, the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

SECTION 9 - THIRD-PARTY LINKS

Certain content, products and Services available via our Service may include materials or services from third-parties.

Third-party links on this site may direct you to third-party websites that are not operated or controlled by Naturogy.

We are not responsible for independently verifying or evaluating all the content or practices of third-party websites.

To the maximum extent permitted by law, we are not liable for any harm or damages caused solely by independent third-party websites, products, or services.

You should review the third-party's policies and terms carefully before you engage in any transaction.

Complaints, claims, concerns, or questions regarding third-party products should generally be directed to the third-party.

SECTION 10 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us reviews, comments, suggestions, ideas, photographs, videos, or other materials, you represent that you have the right to provide such content.

You agree that your submissions will not violate any rights of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right.

You further agree that your submissions will not contain unlawful, offensive, defamatory or otherwise harmful material, or contain any computer virus or other malware.

You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any submissions.

You are solely responsible for any submissions you make and their accuracy.

When you voluntarily submit content for publication, review, or promotional use, you grant Naturogy a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and distribute that content in connection with Naturogy and our marketing efforts, in compliance with applicable law.

We may moderate or remove submissions where reasonably necessary.

We are under no obligation to post every submission or to keep submissions posted indefinitely.

SECTION 11 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

Please view our Privacy Policy to learn more about how we collect, use, and disclose personal information.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information where reasonably necessary.

Where permitted by applicable law, we may cancel an order affected by a material and obvious error.

If an order is cancelled after your payment has been collected, any applicable refunds will be issued in accordance with our Return Policy and applicable law.

SECTION 13 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

(a) for any unlawful purpose;

(b) to solicit others to perform or participate in any unlawful acts;

(c) to violate any applicable laws, regulations, or legal requirements;

(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(e) to unlawfully harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

(f) to submit false or misleading information;

(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;

(h) to collect or track the personal information of others unlawfully;

(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;

(j) for any obscene or immoral purpose prohibited by applicable law;

(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet; or

(l) to engage in fraudulent purchasing activity.

We reserve the right to terminate your use of the Service if you violate the prohibited uses described above.

SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our website will always be uninterrupted, timely, secure, or error-free.

We do not warrant that all results obtained through the use of the Service will meet your individual expectations.

From time to time, we may remove or suspend the Service for maintenance, technical, or operational reasons.

To the maximum extent permitted by applicable law, the Service and products provided through the Service are subject to the terms, descriptions, warranties, and consumer rights expressly stated by us or provided by law.

To the maximum extent permitted by applicable law, Naturogy and its directors, officers, employees, affiliates, agents, contractors, service providers, and licensors shall not be liable for indirect, incidental, punitive, special, or consequential damages arising solely from the use of the Service.

Nothing in these Terms excludes or limits any liabilities that cannot be legally excluded or limited.

Nothing in these Terms excludes, limits or modifies any mandatory warranties, statutory warranties or other consumer rights which cannot be legally excluded, limited or modified.

SECTION 15 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Naturogy and its affiliates, directors, officers, employees, contractors, and service providers from any third-party claims, liabilities, and reasonable costs arising directly from your unlawful use of the Service, your material breach of these Terms, or your violation of another person's rights.

This section does not apply to the extent that a claim or loss was caused by Naturogy or where such indemnification is prohibited by applicable law.

SECTION 16 - SEVERABILITY

If any provision of these Terms is deemed unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law.

Any unenforceable part may be severed from these Terms without affecting the validity and enforceability of the remaining provisions.

SECTION 17 - TERMINATION

These Terms remain in effect until terminated by you or Naturogy.

You may cease using our Services at any time.

We may suspend or terminate your access to the Service if we reasonably believe you have materially breached these Terms or unlawfully used our Services.

Obligations and liabilities incurred prior to termination shall continue to apply where appropriate.

Sections which, by their nature, are intended to survive termination shall remain in effect.

SECTION 18 - ENTIRE AGREEMENT

These Terms and any policies posted by us in relation to the Service constitute the agreement between you and Naturogy regarding your use of the Service.

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Any ambiguities in the interpretation of these Terms shall not be automatically construed against one party solely because that party drafted the document.

SECTION 19 - GOVERNING LAW

These Terms and any separate agreements whereby we provide you Services shall be governed by applicable law.

If you are a consumer, nothing in this section deprives you of mandatory rights or protections under the laws applicable to your purchase or place of residence, where such rights cannot be legally waived.

SECTION 20 - CHANGES TO TERMS OF SERVICE

You can review the updated version of these Terms at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by posting updates on our website.

It is your responsibility to periodically check our website for changes.

Your continued access or use of the website or Service after the posting of changes constitutes acceptance of those changes to the extent permitted by applicable law.

SECTION 21 - CONTACT INFORMATION

For questions regarding these Terms of Service, you can contact us at the following address:

Email: contact@naturogy.com

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